Contact Information

Company Name: Gigi’s Cleaning Services
Website: gigiscleaningva.com
Email: info@gigiscleaningva.com

1. Introduction

Gigi’s Cleaning Services («we,» «our,» or «the company») is committed to protecting the privacy of its customers and website visitors. This privacy policy outlines how we collect, use, disclose, and safeguard personal information collected through our website gigiscleaningva.com and other business interactions. By using our services or browsing our website, you consent to the practices described in this policy.

2. Information Collected

We may collect personal and non-personal information from various sources, including, but not limited to:

a) Information You Voluntarily Provide:

• When booking our cleaning services, we may request your name, address, phone number, email address, and payment details.
• When you communicate with us through the website or email, we may collect any information you provide in those messages.

b) Automatic Information:

• When you visit our website, certain information may be collected automatically, such as your IP address, browser type, language, pages viewed, and the date and time of your visit.
• We use cookies and similar technologies to collect this information and enhance your experience on the website. You can configure your browser to reject cookies, but please note that some parts of the website may not function correctly without them.

3. Use of Information

We use the collected information for the following purposes:

• Providing and managing the cleaning services you have requested.
• Responding to your inquiries, requests, and comments.
• Sending you service-related information, such as appointment confirmations, reminders, and updates.
• Improving and personalizing your experience on our website.
• Administering and maintaining the security of the website and preventing fraudulent or unlawful activities.

4. Sharing Information with Third Parties

We do not sell, rent, or disclose your personal information for marketing purposes without your explicit consent. However, we may share your personal information with the following entities:

• Trusted service providers who assist us in delivering our services, such as payment processors and website hosting companies. These third parties can only use the information for the purpose of providing the agreed-upon services and must comply with applicable privacy laws.

• In response to a lawful request, compliance with the law, or valid legal process, or to protect the rights, property, or safety of Gigi’s Cleaning Services, its customers, or the general public.

5. Links to Third-Party Sites

Our website may contain links to third-party websites. We have no control over the content or privacy practices of these sites and are not responsible for their policies. We recommend reading the privacy policies of any third-party website you visit.

6. Information Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the Internet is entirely secure. We cannot guarantee the security of information you transmit to us through the website.

7. User Rights

You have certain rights regarding your personal information. If you wish to exercise any of these rights, such as accessing, correcting, deleting, or restricting the processing of your information, please contact us through the contact information provided at the beginning of this policy.

8. Changes to this Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on our website, and the updated version will become effective upon posting. We recommend reviewing this policy periodically to stay informed about our latest privacy practices.